Claims

• You must comply with the following conditions. If You fail to do so, the Insurer may not pay your claim, or any payment could be reduced. It is your responsibility to prove any loss and therefore, we may ask you to provide any relevant information, documents and assistance we may require to help with your claim. You must:

  1. Give notice in writing to Insurers directly or via Watkin Davies as soon as reasonably practicable of the discovery of any Occurrence, or circumstance which may give rise to a claim under this Policy.

  2. Notify Insurers directly or via Watkin Davies as soon as possible giving full details of what has happened.

  3. Comply with any reasonable request made by Insurers for information in relation to any claim made under this Policy.

  4. Forward to Watkin Davies as soon as possible, directly, by emailing WGclaims@watkindavies.co.uk, or through the ‘report a claim’ link on the Welsh Gymnastics membership portal. Notification of the claim must happen no later than fourteen (14) days, if a claim for liability is made against you, any letter, Claim, summons or other legal document and any related correspondence you receive unanswered.

  5. Inform Insurers as soon as reasonably practicable of the notice of any impending prosecution or inquest which may give rise to a claim under this Policy and comply with any reasonable request made by Insurers.

  6. Not admit liability or offer or promise or agree to settle any Claim without the Insurer’s written permission.

  7. Take all reasonable care to limit any loss, damage or injury.

  In the event of claim or allegation regarding abuse or a matter which may trigger your safeguarding policy please see the guidance provided here by Welsh Gymnastics Safeguarding & Wellbeing - Welsh Gymnastics

  Abuse, Professional Indemnity and Directors and Officers Claims must be notified within the same period of insurance you become aware of the incident.  Such circumstances cannot be accepted as a claim under this insurance unless declared within the current policy period.

• The personal accident cover provided as a benefit of Welsh Gymnastics membership assists with the cost of rehabilitation treatment such as physiotherapy, manipulative massage and soft tissue treatment, however this is not a private medical insurance and the costs of medication, private consultation and surgery are not insured.

  PLEASE NOTE: In order to be considered by the insurer all invoices for outpatient treatment must confirm the area of the body that has been treated. Invoices that do not provide this information will be returned, unpaid, for amendment by the treating practitioner.

  Cover may be included for an x-ray or MRI scan, if this is deemed to be medically appropriate by a registered medical practitioner in respect of the injury suffered. You should refer to Watkin Davies Insurance Consultants and wgclaims@watkindavies.co.uk to agree this cover prior to any costs being incurred.

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If you need to make a claim or let us know about a situation that could lead to a claim, you should contact Markel as soon as possible providing your policy number and brief details of the circumstances using the telephone number shown on your policy schedule (0330 0139 984) or by writing to/emailing us using the details below:

The Claims Department
Markel Legal Expenses Insurance
Interchange
81-85 Station Road
Croydon
CR0 2AJ

LEIclaimsuk@markel.com 

If you write to or email us a claim form will be sent to you for completion and this must be returned without delay.

Your policy provides access to a 24/7 year round telephone advice line. This service provides advice on general legal matters on the law which applies in the UK.

You can also get advice on tax and health and safety matters in the UK by calling the same number 9-5 Monday to Friday (excluding public holidays).

In addition, your policy comes with access to a 24/7, year round crisis management and stress counselling line.

The telephone number to call is 0330 0139 984 and you will need your policy number, which is 136307 to access the advice.

The telephone legal advice is provided by Markel Law LLP and can advise on general UK law. Markel Law LLP makes no additional charge for providing these telephone services.

Markel Law LLP is authorised and regulated by the Solicitors’ Regulation Authority (“SRA”) under SRA number 459781 and is part of the Markel group of companies.